Warning This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy. If You want to know more or withdraw your consent to all ore some of the cookies, please refer to the Cookie Policy page. By closing this banner,scrolling this page, cliking a link or continuing to browse otherwise, you agree to the use of cookies. This provide the best user experience. OK

F.A.Q

Frequently Asked Questions


Can I wash my crystal glasses in the dishwasher?

Yes, and we recommend using gentle dishwashing tablets. For a long life of your crystal glasses we suggest wash those by hand.

I chipped a glass from my La Grotta del Cristallo glassware set. Is it possible to have it repaired?

La Grotta del Cristallo is specialized in repair service. In our workshop we can repair all types of damages. Please contact us by email

I received a gift from your online store. I would like to exchange. How can I do this?

To exchange your item, you can visit our showroom or send a message by email. The product and packaging can be exchanged. Both should be intact.

For any questions
about our Privacy policy,
please contact us to assist you.