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Frequently Asked Questions

Can I wash my crystal glasses in the dishwasher?

Yes, and we recommend using gentle dishwashing tablets. For a long life of your crystal glasses we suggest wash those by hand.

I chipped a glass from my La Grotta del Cristallo glassware set. Is it possible to have it repaired?

La Grotta del Cristallo is specialized in repair service. In our workshop we can repair all types of damages. Please contact us by email

I received a gift from your online store. I would like to exchange. How can I do this?

To exchange your item, you can visit our showroom or send a message by email. The product and packaging can be exchanged. Both should be intact.

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